Bans are not discussed publicly, nor on the forum. Please send reply to the email that was sent about your ban or file a ticket at:
http://www.aeriagames.com/contact.
I do suggest to check your email's inbox, spam, or trash folder as it could have ended up in one of the three and you could have missed the email they sent.
It will take 24-48 hours to hear back from the GMs. If you have not heard anything after that point, then please ask a GameSage to forward the ticket.